Terms and Conditions – ConnectLocal.in
Last Updated: 26 October 2026
Welcome to ConnectLocal.in (“Platform”), a local marketplace connecting customers with nearby shops, restaurants, service providers, and vehicle rental providers. By accessing or using our website, application, or services, you agree to these Terms and Conditions.
1. Use of the Platform
ConnectLocal provides a platform through which customers can discover local businesses, browse products and services, place orders, and submit booking requests. Users must provide accurate information and use the Platform lawfully.
2. User Accounts
Users are responsible for maintaining the confidentiality of their account credentials and for activities conducted through their accounts. ConnectLocal may restrict or suspend accounts involved in fraud, misuse, or violations of these Terms.
3. Products, Services and Listings
Products, prices, availability, descriptions, images, and service details may be provided by third-party vendors. Vendors are responsible for ensuring that their listings are accurate, lawful, and up to date. ConnectLocal does not guarantee the availability or quality of every listing.
4. Orders and Payments
Orders are subject to vendor acceptance and product availability. Prices, delivery charges, taxes, deposits, and other applicable fees will be displayed or communicated before confirmation, where applicable. Payments must be made through the methods offered on the Platform.
5. Delivery and Pickup
Delivery times are estimates and may vary due to distance, weather, traffic, vendor preparation, or other circumstances. Customers must provide accurate delivery details and be available to receive their orders. Pickup options apply only where offered.
6. Vehicle Rental and Bookings
Vehicle rental bookings are subject to provider confirmation and vehicle availability. Customers must review the rental price, duration, security deposit, mileage limits, fuel policy, cancellation terms, and other applicable conditions before confirming a booking.
Customers must hold valid driving authorization where required and comply with applicable transport laws. Vehicle owners and rental providers are responsible for maintaining appropriate vehicle documents, insurance, permits, and roadworthiness as required by law. Driver and self-drive options are subject to availability and applicable legal requirements.
7. Cancellations, Refunds and Disputes
Cancellation, refund, rescheduling, and security-deposit rules may differ by product, vendor, or booking type. The applicable policy should be shown before the transaction is confirmed. Customers should contact the relevant vendor or ConnectLocal support to report an issue. Nothing in these Terms excludes consumer rights available under applicable law.
8. Vendor Responsibilities
Vendors must provide accurate business details, comply with applicable laws, fulfill accepted orders and bookings, maintain required licenses and documents, and honor the prices and terms displayed to customers. ConnectLocal may review, reject, suspend, or remove listings that violate Platform rules or applicable law.
9. Prohibited Activities
Users must not engage in fraud, submit false information, infringe intellectual property, upload unlawful content, interfere with Platform security, or use the Platform for prohibited goods or services.
10. Intellectual Property
The Platform’s branding, design, software, and original content are owned by or licensed to ConnectLocal, unless otherwise stated. They may not be copied or used commercially without authorization. Vendors are responsible for having permission to use the content they upload.
11. Privacy and Cookies
Personal information is handled in accordance with the applicable Privacy Policy. The Platform may use cookies or similar technologies as described in its Cookie Policy and applicable law.
12. Limitation of Liability
To the extent permitted by law, ConnectLocal is not responsible for independent vendor conduct, inaccurate third-party listings, or disruptions beyond its reasonable control. Nothing in these Terms limits liability where such limitation is prohibited by law.
13. Suspension and Termination
ConnectLocal may restrict or terminate access for violations of these Terms, suspected fraud, security risks, or legal requirements. Any rights or obligations that should continue after termination will remain effective as permitted by law.
14. Changes to These Terms
ConnectLocal may update these Terms from time to time. The updated version will be published on the Platform with its revision date. Continued use after an update takes effect is subject to applicable law.
15. Governing Law and Complaints
These Terms are subject to the laws of India. Disputes will be handled by the competent courts or authorities having jurisdiction under applicable law. Users may contact ConnectLocal through the support contact details published on the Platform.
16. Contact Information
For any questions, complaints, order-related issues, vendor inquiries, or technical support, please contact ConnectLocal using the details below.
Business Name: ConnectLocal.in
Email: support@connectlocal.in
Phone: +91 9021313113
Website: https://connectlocal.in
Our support team will assist with inquiries related to customer orders, vendor registrations, delivery services, vehicle rental bookings, and other platform-related matters.